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Frequently Asked Questions

Are D9 Products Safe To Use?

All the D9 Products are safe to use as they have undergone a safety assessment test before hitting the market. Each product is tested by a dermatologist. Each formulation is approved by the respective Drug Authority. For best results, we recommend always following the directions of use. If you have questions about any ingredient we use, please reach out to us via our contact page and our lab will provide a response. All the products are paraben free and hypoallergenic and SLS free.

Where Do You Ship To?

We are currently shipping to India only. Across India, we ship to over 16,000 pin codes.

How Long Will The Order Take To Deliver?

We usually ship within 24 working hours after receiving an order. Once shipped, our logistics partner can take 2 to 5 days to get the order delivered to you. Users in metro cities can expect a faster delivery.

How To Test For Sensitivity Or Allergy?

Apply a small quantity of the product you would like to test to the inner side of your elbow, on your wrist or behind your ear lobe. Do not let the area get exposed to any kind of moisture during the test. Wait for 24 hours and see if you see any allergic reaction like inflammation or redness or itching. Do not use it if you see any of the above reactions positive.